Privacy Policy

Information We Collect

We may collect the following information:

• Parent or guardian name
• Phone number and email address
• Child’s name, age or date of birth
• Developmental or therapy concerns
• Preferred service and appointment details
• Information submitted through forms or messages
• Basic website usage and device information

How We Use Information

We may use your information to:

• Respond to enquiries
• Contact you regarding requested services
• Schedule and confirm appointments
• Understand the child’s developmental concerns
• Recommend an appropriate consultation or service
• Send appointment reminders
• Improve our website and services
• Meet legal and administrative requirements

Children’s Information

Child-related information must be submitted by a parent, legal guardian or authorised adult.

By providing the information, you confirm that you have permission to share it with Prayatna.

Health-Related Information

Developmental, behavioural, medical or therapy-related information may be sensitive. We collect only the information required to respond to your enquiry or provide the requested service.

Access is limited to authorised team members and professionals.

Sharing of Information

We do not sell personal information.

Information may be shared only with authorised staff, therapists, technology service providers or legal authorities when necessary for service delivery or required by law.

WhatsApp and Email

When you provide your contact details, you agree that Prayatna may contact you regarding your enquiry, appointment or requested service.

Please avoid sending unnecessary confidential medical documents through unsecured communication platforms.

Data Security

We use reasonable measures to protect personal information from unauthorised access, loss, misuse or disclosure.

However, no online system or communication platform can be guaranteed to be completely secure.

Your Rights

You may contact us to request access, correction or deletion of your personal information, subject to applicable legal and professional record-keeping requirements.

You may also request to stop receiving promotional communications.

Policy Updates

This Privacy Policy may be updated when our services, website systems or legal requirements change. The latest version will be displayed on this page.

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